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From127US$ /night
Check-in
27Dec2025Select date
Check-out
28Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ctra Chetumal-Puerto Juarez Km 300, El Marlyn Azul, Mexico, 77710
-
Close to the beach
Very good
7.1
6.2
/10
3.6
3.2
/5

The luxurious Bluebay Grand Esmeralda offers a 5-star all-inclusive experience in El Marlyn Azul. This family-friendly resort features a private beach, three swimming pools, and multiple dining options, blending contemporary design with local architectural influences. Guests can partake in tennis, guided water activities, and vibrant culinary experiences.

Rooms & Amenities

Bluebay Grand Esmeralda features 979 spacious rooms distributed across 8 buildings, accommodating both couples and families. Room options vary, including choices with two Queen beds or a King Size bed, often with terraces offering garden or ocean views.

Dining Options

Dining options include six restaurants providing a range of global cuisines, from Mexican to Italian. Guests can enjoy breakfast, lunch, and dinner at the Festival international buffet or experience the elegance of L'Atelier French restaurant.

Leisure & Family

Leisure facilities encompass three outdoor swimming pools, with separate children's sections, and a complete gym for fitness enthusiasts. The resort also features a Mini Club for children, providing creative learning and leisure activities.

Services & Local Area

Located in a prime area of the Riviera Maya, guests can easily explore nearby attractions such as the archaeological eco-park of Xcaret and the Mayan ruins of Tulum. The 24-hour front desk assists with any inquiries and activities, ensuring a convenient stay.

Must-do experiences

  • Visit the Tulum Ruins for stunning views and historic significance.
  • Enjoy authentic cochinita pibil at Taquería de la Sorpresa.
  • Stroll through the vibrant Playa del Carmen's Fifth Avenue market.
  • Discover local art at Frida Kahlo Museum in Coyoacán.
  • Take a cenote swim at Gran Cenote for unforgettable natural beauty.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Ocean View
2 persons
35 m² 
2 Double beds
Shower
Coffee machine
Deluxe Partial Ocean View
2 persons
35 m² 
2 Double beds
Shower
Coffee machine
Deluxe Garden View
2 persons
35 m² 
2 Double beds
Shower
Coffee machine

Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
Show more

Dining Onsite

At Bluebay Grand Esmeralda, culinary enthusiasts can indulge in a delightful array of international flavors. With inviting settings that cater to every mood, the dining venues promise a unique experience that celebrates both comfort and creativity.
Bluebay Grand Esmeralda El Marlyn Azul Restaurant photo Restaurant at the hotel
Bluebay Grand Esmeralda El Marlyn Azul Restaurant photo The photo shows a spacious and well-lit dining area, likely in a hotel or restaurant. The space is clean and modern, with light-colored tiled floors and tall, cylindrical pillars. 

Numerous tables are arranged throughout the room, each set for diner
Bluebay Grand Esmeralda El Marlyn Azul Restaurant photo The photo shows a brightly lit, spacious dining area, likely in a restaurant or resort. The space has a warm and inviting atmosphere with a mix of modern and slightly rustic decor. 

The most striking feature is a large, ornate chandelier hanging fro

Festival

International
Ambiance
A vibrant dining room, perfect for family gatherings or relaxed meals with friends.
Key Offerings
Signature dishes served at breakfast, lunch, and dinner, showcasing a mix of global influences.
Reservation
Not needed
Open for breakfast, lunch, and dinner; hours vary.

Jaal-ha

International
Ambiance
A cozy spot ideal for leisurely brunches, where the atmosphere invites guests to unwind and savor each bite.
Key Offerings
A delightful brunch menu featuring both traditional favorites and contemporary dishes.
Reservation
Not needed
Open for brunch; hours vary.

Location

Ctra Chetumal-Puerto Juarez Km 300, El Marlyn Azul, Mexico, 77710
Map view
Ctra Chetumal-Puerto Juarez Km 300, El Marlyn Azul, Mexico, 77710
Nearby
Museum
Zona Arqueologica Tulum
900 m
Explore El Marlyn Azul
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Tulum
Zona Arqueologica Tulum
11 minutes' walk
Mayan ruins by the sea, featuring stunning views. A must-visit for history enthusiasts, offering guided tours.
Salon Tres Rios I
20 minutes' walk
A natural park with diverse ecosystems. Ideal for birdwatching and leisurely strolls amidst lush landscapes.
Punta Bete
10 minutes' drive
A beautiful beach with clear waters and soft sands. Great for sunbathing and enjoying water activities.
Playa
Playa
10 minutes' drive
A vibrant beach area with local culture. Families can enjoy soft sands, swimming, and beachfront restaurants.
Water Sports
10 minutes' drive
Thrilling kayaking and snorkeling adventures available at nearby beaches. Rentals and guided tours can be arranged.
Wellness Retreats
15 minutes' drive
Relaxing yoga sessions offered at various nearby studios. Perfect for rejuvenation and tranquility during your stay.
Mezzanine Thai Restaurant
10 minutes' drive
Authentic Thai cuisine with a cozy atmosphere. Signature dishes include Pad Thai and green curry; reservations recommended.
El Faro
10 minutes' drive
Seafood specialties with ocean views. Known for fresh ceviche and grilled fish; dietary accommodations available.
Jazz & Blues Club
10 minutes' drive
Live performances featuring local bands every weekend. A relaxed vibe perfect for music lovers and casual nights out.
Family Movie Night
10 minutes' drive
Local theater hosting family-friendly films each Tuesday evening. An excellent option for a fun evening with the kids.
Getting around
City Centre
El Marlyn Azul15 min  ·  9.9 km
Airports
Playa Del Carmen, Quintana Roo (PCM)22 min  ·  14.4 km
Cancun International Airport (CUN)70 min  ·  46.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 13784 reviews
7.1
7.1/10 based on 946 reviews
#98 of 332 hotels in Playa del Carmen based on Tripadvisor
Jonathan
United Kingdom, January  2025
8.6/10

We had a lovely stay at this resort, especially enjoying the spacious and clean rooms. It was great for our family, with various amenities and friendly service. However, be mindful of reserving pool chairs early, as we encountered some difficulty finding availability. Overall, the experience was enjoyable, but there were a couple of quirks that could be improved.

Rooms
9.0
The rooms were spacious and very clean, with a comfortable King bed and a good-sized balcony.
Service
9.0
The service was excellent and the staff genuinely cared about making our stay pleasant.
Location
8.0
The resort is beautifully landscaped and well-maintained, offering lovely areas to explore.
Dining
9.0
The food selection was great, with a variety of options that we all enjoyed, especially at the Italian and French restaurants.
Facilities
8.0
There were plenty of facilities to enjoy, including well-kept pools and a fantastic beach area, though we found the seaweed situation managed well.
Leo
United Kingdom, January  2025
8.2/10

The resort has a beautiful atmosphere with lovely swimming pools and a great variety of food options. However, the rooms could use some updates and there were occasional maintenance issues. While the beach had some seaweed, my stay was overall enjoyable despite a few inconveniences.

Rooms
7.0
The rooms were a bit dated and could use some maintenance, but they were clean and comfortable.
Service
9.0
The staff was always friendly and made an effort to assist us, making the stay more pleasant.
Location
8.0
The resort is nicely positioned next to the beach, although some parts were filled with seaweed during our visit.
Dining
9.0
There was a great selection of vegetarian options and the food was delicious, especially at the buffet.
Facilities
8.0
The pools and grounds were well-maintained, and various activities were offered, but some parts needed repairs.
Charles
United Kingdom, November  2024
5.6/10

I had mixed feelings about my stay at this resort. While the pools and the nightly shows were enjoyable, the dining experience was a letdown and the customer service varied greatly. Additionally, I encountered several issues during my stay that I didn't expect from a resort of this caliber. If you're looking for excitement and great food, I would suggest looking elsewhere.

Rooms
5.0
The room we were given was far from the amenities and had several maintenance issues, which was disappointing.
Service
5.0
The service from the waiters and other staff was good, but the reception staff was unfriendly and unhelpful, which greatly affected my experience.
Location
6.0
The resort is spread out, which means it can take a while to reach the main amenities, especially if you're staying far from the central area.
Dining
5.0
The food was generally subpar, with very few memorable meals aside from breakfast; I was particularly disappointed with the quality and taste.
Facilities
6.0
The pools were decent, but there were issues with cleanliness and maintenance that need addressing.
Owen
United Kingdom, November  2024
7.2/10

We had a fun vacation in a large resort, enjoying the exceptional food and friendly staff. However, the rooms were outdated and some areas had issues like ant bites and fluctuating water temperatures. The resort is quite big, which made walking around a hassle at times. While the food was amazing, the beach was basically unusable, and it was frustrating to make dinner reservations at such an early hour.

Rooms
5.0
The rooms were quite tired and outdated, with a noticeable presence of black mold and uncomfortable showers.
Service
7.0
The staff were extremely friendly and accommodating when it came to dining, but we encountered some limitations at the front desk.
Location
6.0
The layout of the resort required a lot of walking to get around, which wasn't ideal and involved a lot of time spent looking for transportation options.
Dining
9.0
Food was fantastic at the a la carte restaurants, with excellent service and a variety of delicious options.
Facilities
7.0
The resort grounds were well-maintained, with beautiful wildlife, but the pool area became crowded quickly, requiring early reservations.
Dominic
United Kingdom, September  2024
7.4/10

Our stay was quite enjoyable overall, especially for a first holiday in Mexico. The hotel offered a great location and had friendly, helpful staff. While the room was clean with a comfy bed, some amenities felt a bit dated. The beach, unfortunately, wasn't ideal and had plenty of seaweed. Dining options varied, with some excellent reservations-based restaurants, but the buffet could be improved in quality.

Rooms
7.0
The room was clean and had a comfy bed, but it felt a bit dated and lacked ambiance. However, it included a well-stocked mini bar.
Service
8.0
The staff really stood out to me; they were attentive and genuinely cared about providing good service. However, there were language barriers at reception.
Location
9.0
The hotel is perfectly situated for a relaxing getaway, located near the beach, though seaweed was quite prominent.
Dining
6.0
Dining options were a mixed bag; the buffet was okay but repetitive, while the reservation-only restaurants were excellent but hard to book.
Facilities
7.0
The pool areas were clean and inviting, but I found the crowded conditions at peak times a bit frustrating.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a continental breakfast for a fee. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2007
Number of floors:
4
Number of rooms:
615
FAQs
About Bluebay Grand Esmeralda
What is the check-in and check-out policy at Bluebay Grand Esmeralda?
Check-in starts at 15:00 and check-out is by 12:00.
How far is Bluebay Grand Esmeralda from Aeropuerto de Playa del Carmen?
The hotel is 15 km from Aeropuerto de Playa del Carmen, approximately a 17-minute drive.
What are the dining options available at Bluebay Grand Esmeralda?
The hotel features six specialty restaurants and a poolside bar for guest dining.
Does Bluebay Grand Esmeralda have a gym or fitness facilities?
A complete and modern gym is available for guests to maintain their fitness routines.
Are there any outdoor swimming pools at Bluebay Grand Esmeralda?
The hotel features three outdoor swimming pools, including sections designed for children.
Is parking available at Bluebay Grand Esmeralda?
Private parking is available on-site at no additional charge, and reservations are not needed.
What types of amenities can be expected in the rooms at Bluebay Grand Esmeralda?
Rooms come equipped with air conditioning, a minibar, safety deposit box, and satellite TV.
Are pets allowed at Bluebay Grand Esmeralda?
The hotel does not allow pets on the premises.
What nearby attractions are accessible from Bluebay Grand Esmeralda?
Nearby attractions include Xcaret Eco Park, the coral reefs of Cozumel, and the Mayan ruins of Tulum.
What are the highlights of facilities at Bluebay Grand Esmeralda?
Highlights include an on-site spa, private beach access, a business center, and extensive gardens.

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Bluebay Grand Esmeralda El Marlyn Azul Exterior photo This is an aerial view of a luxurious resort nestled in a tropical paradise. The scene is dominated by a sprawling, multi-sectioned swimming pool complex, showcasing vibrant turquoise and light blue water. The pools have various shapes and levels, in

Bluebay Grand Esmeralda

7.1
Very good946 reviews
9.9 km from center
114 US$
127 US$
per night
Mobile-only price