Bluebay Grand Esmeralda, El Marlyn Azul ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Federal Chetumal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

Discover luxury and relaxation at Bluebay Grand Esmeralda, a 5-star all-inclusive hotel in Playa del Carmen. Notable amenities include 3 swimming pools, a kids club, and a private beach. The resort offers a blend of contemporary design and Mayan influences.

Rooms & Amenities

Bluebay Grand Esmeralda features 979 spacious rooms across 8 buildings, offering two Queen beds or a King Size bed in each. Rooms provide modern amenities, including a minibar and terrace, with views of either gardens or the coast.

Dining Options

Dining options at Bluebay Grand Esmeralda include 6 restaurants featuring a variety of cuisines. The Festival restaurant offers buffet-style meals, while Il Cuore di Rossi specializes in Italian dishes and offers a selection of signature cocktails.

Leisure & Activities

Leisure at this El Marlyn Azul hotel includes a kids club, three swimming pools with sections for children, and access to a private beach. Activities such as volleyball and snorkeling are available, along with evening entertainment.

Services & Business

Bluebay Grand Esmeralda also offers a complete gym and event facilities for business needs. The attentive staff is available for assistance, ensuring an accommodating experience for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Ocean View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Deluxe Garden View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Deluxe Partial Ocean View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

El Marlyn Azul 6.2 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 8.9 mi

Cancun (CUN) 28.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

I was blown away by the variety and quality of food at Bluebay Grand Esmeralda! We had the chance to try the French, Italian, and Mexican restaurants, and every meal was a treat. Our favorite was definitely the French restaurant where the fillet steak was to die for! The buffets also had such an extensive selection that catered to everyone's tastes. I can't recommend the food enough!

Justin89. United Kingdom, 2024-06-15Read full review on

Fantastic Kids Club

My daughter had an amazing time at the Kids Club! Karina was the sweetest and really engaged with the kids. She couldn't wait to tell us about the fun she had every afternoon. It was such a relief for us to have a safe and entertaining space for her while we enjoyed some adult time.

Samuel_2024. Australia, 2024-07-27Read full review on

Comfortable and Spacious Rooms

Our room was clean and comfortable, featuring a lovely king bed that was larger than expected. We had a nice garden view which was peaceful to wake up to. The daily cleaning service ensured we always had fresh towels and a tidy space. The mini bar was stocked daily too, making it easy to relax in the evenings!

Paul_Sunny. Canada, 2024-09-05Read full review on

Engaging Night Shows

The entertainment at night was truly captivating! I loved the themed performances—especially the Vegas night and the circus show, which had unbelievable acts. It felt like we were part of a professional show and it was the highlight of our evenings. Such a great way to end the day!

JenniferJoy. USA, 2024-11-12Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

Map view

Carretera Federal Chetumal, Playa Del Carmen, Mx, El Marlyn Azul, Mexico, 77710

City landmarks

Museum

Zona Arqueologica Tulum

3000 ft

Event hall

Salon Tres Rios I

4200 ft

Punta Bete

2.1 mi

Punta Venado

2.7 mi

Calle Xcalacoco North of Playa del Carmen

Playa

2.5 mi

Beach

Xcalacoco

2.8 mi

Golf Course

El Camaleon Golf Course

11.5 mi

Nearby

Museum

Zona Arqueologica Tulum

3000 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

6.2

Location

7.4

Service

7.6

Dining

7.2

4/5 based on 13784 reviews

#98 of 332 hotels in Playa del Carmen based on Tripadvisor

Jonathan

United Kingdom, January 2025

8.6/10

We had a lovely stay at this resort, especially enjoying the spacious and clean rooms. It was great for our family, with various amenities and friendly service. However, be mindful of reserving pool chairs early, as we encountered some difficulty finding availability. Overall, the experience was enjoyable, but there were a couple of quirks that could be improved.

Rooms

9.0

The rooms were spacious and very clean, with a comfortable King bed and a good-sized balcony.

Service

9.0

The service was excellent and the staff genuinely cared about making our stay pleasant.

Location

8.0

The resort is beautifully landscaped and well-maintained, offering lovely areas to explore.

Dining

9.0

The food selection was great, with a variety of options that we all enjoyed, especially at the Italian and French restaurants.

Facilities

8.0

There were plenty of facilities to enjoy, including well-kept pools and a fantastic beach area, though we found the seaweed situation managed well.

Leo

United Kingdom, January 2025

8.2/10

The resort has a beautiful atmosphere with lovely swimming pools and a great variety of food options. However, the rooms could use some updates and there were occasional maintenance issues. While the beach had some seaweed, my stay was overall enjoyable despite a few inconveniences.

Rooms

7.0

The rooms were a bit dated and could use some maintenance, but they were clean and comfortable.

Service

9.0

The staff was always friendly and made an effort to assist us, making the stay more pleasant.

Location

8.0

The resort is nicely positioned next to the beach, although some parts were filled with seaweed during our visit.

Dining

9.0

There was a great selection of vegetarian options and the food was delicious, especially at the buffet.

Facilities

8.0

The pools and grounds were well-maintained, and various activities were offered, but some parts needed repairs.

Charles

United Kingdom, November 2024

5.0/10

I had mixed feelings about my stay at this resort. While the pools and the nightly shows were enjoyable, the dining experience was a letdown and the customer service varied greatly. Additionally, I encountered several issues during my stay that I didn’t expect from a resort of this caliber. If you're looking for excitement and great food, I would suggest looking elsewhere.

Rooms

5.0

The room we were given was far from the amenities and had several maintenance issues, which was disappointing.

Service

5.0

The service from the waiters and other staff was good, but the reception staff was unfriendly and unhelpful, which greatly affected my experience.

Location

6.0

The resort is spread out, which means it can take a while to reach the main amenities, especially if you're staying far from the central area.

Dining

5.0

The food was generally subpar, with very few memorable meals aside from breakfast; I was particularly disappointed with the quality and taste.

Facilities

6.0

The pools were decent, but there were issues with cleanliness and maintenance that need addressing.

Owen

United Kingdom, November 2024

6.6/10

We had a fun vacation in a large resort, enjoying the exceptional food and friendly staff. However, the rooms were outdated and some areas had issues like ant bites and fluctuating water temperatures. The resort is quite big, which made walking around a hassle at times. While the food was amazing, the beach was basically unusable, and it was frustrating to make dinner reservations at such an early hour.

Rooms

5.0

The rooms were quite tired and outdated, with a noticeable presence of black mold and uncomfortable showers.

Service

7.0

The staff were extremely friendly and accommodating when it came to dining, but we encountered some limitations at the front desk.

Location

6.0

The layout of the resort required a lot of walking to get around, which wasn't ideal and involved a lot of time spent looking for transportation options.

Dining

9.0

Food was fantastic at the a la carte restaurants, with excellent service and a variety of delicious options.

Facilities

7.0

The resort grounds were well-maintained, with beautiful wildlife, but the pool area became crowded quickly, requiring early reservations.

Dominic

United Kingdom, September 2024

7.4/10

Our stay was quite enjoyable overall, especially for a first holiday in Mexico. The hotel offered a great location and had friendly, helpful staff. While the room was clean with a comfy bed, some amenities felt a bit dated. The beach, unfortunately, wasn't ideal and had plenty of seaweed. Dining options varied, with some excellent reservations-based restaurants, but the buffet could be improved in quality.

Rooms

7.0

The room was clean and had a comfy bed, but it felt a bit dated and lacked ambiance. However, it included a well-stocked mini bar.

Service

8.0

The staff really stood out to me; they were attentive and genuinely cared about providing good service. However, there were language barriers at reception.

Location

9.0

The hotel is perfectly situated for a relaxing getaway, located near the beach, though seaweed was quite prominent.

Dining

6.0

Dining options were a mixed bag; the buffet was okay but repetitive, while the reservation-only restaurants were excellent but hard to book.

Facilities

7.0

The pool areas were clean and inviting, but I found the crowded conditions at peak times a bit frustrating.